Frequently Asked Questions
Below you can find answers to some common questions. If you don't see your question listed, please use the form to get in touch or use our chat feature to reach out!
You can get a live shipping estimate for your order by clicking on your cart and entering the address your package will be delivered to. Cost is determined by weight, and you will get an estimate for how long each method of shipping will take to reach you.
All of our planners are printed to order, and average production time is 5-7 business days. An order of a few items without expedited shipping usually arrives in about two weeks (no guarantees during the holidays!).
We do ship worldwide, and international order costs are determined by destination and weight. You can get a live shipping estimate for your order by clicking on your cart and entering the country and postal code your package will be delivered to.
Yes! We offer a wholesale discount for bookstore orders. To become a wholesale customer, please sign up for an account here. Then simply reply to your account confirmation email to let us know that you’d like to be one of our wholesalers and we’ll set you up!
We accept all major credit cards and PayPal.
You can also choose to use Shop Pay, which offers installment payments through Affirm.
Please note! If you finance your purchase with Affirm, your first payment is due approximately two weeks after your purchase is finalized. Please note that due to extended delivery times, your loan payment(s) may be due before you receive your purchase. All of our planners are printed to order, and you will receive a delivery estimate during checkout, as well as email updates about your shipment(s).
Are there late fees?
No, there are no late fees if you miss a scheduled payment.
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into flexible installment payments.* Your first payment is due when you make your purchase.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
• A smaller payment balance on the final payment.
• Less future payments on the remaining loan balance.
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original payment method within 3 to 10 business days.
If you paid for an order in monthly payments, then you won't be refunded the paid interest. Interest is the cost of borrowing, and isn't refundable.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards. Capital One cards aren't accepted. If you choose a monthly payment option, then you can only pay with a debit card.
We offer a full purchase price refund for all items returned to us in like-new (unused) condition within 30 days of delivery. To initiate a return, please send us a message with your order details and we can start the process. Unfortunately, due to the nature of digital products, we cannot accept returns on PDFs or other digital files.
Every product we make has a single origin: the daily liturgical life of Orthodox Christianity. But we manage the design and production of our products from top to bottom, as well. Everything we make is bespoke—designed by us and produced to order just for Parousia Press. You won’t find planners like ours elsewhere, because they are uniquely designed to sync with the Eastern Orthodox Christian calendar(s), while being beautiful and functional in their own right.
We offer planners for both the New (Revised Julian) Calendar and Old (Julian) Calendar.
In the past we have offered combined New and Old Calendar products, but have found that it is extremely confusing for practical use. We now only offer separate New Calendar and Old Calendar versions of our planners.
If you attend a parish of Greek Orthodox Archdiocese of America, the Antiochian Archdiocese, or the Orthodox Church in America (OCA), or any church that observes Christmas/Nativity on December 25, you use the New Calendar (NS). (The exception to this is the Orthodox Church of Finland, which is entirely on the Gregorian calendar; unfortunately your calendar is not the same as our New Calendar, which is Revised Julian.)
If you attend a church within ROCOR, the Moscow Patriarchate, or any church that observes Christmas/Nativity on January 7, you use the Old Calendar (OS).
We cross-reference the calendars of the Greek Orthodox Archdiocese of America, the Antiochian Orthodox Christian Archdiocese of North America, and the Orthodox Church in America for the New Calendar, and that of the Russian Orthodox Church (Moscow Patriarchate) for the Old Calendar, to get a complete picture of the saints and observances in each jurisdiction, and include as many of them as we possibly can in the space we have.
Yes! Fasting days are marked on monthly and weekly layouts, and the major fasting periods (Nativity, Great Lent, Apostles‘ Fast, Dormition Fast) are noted on the yearly layouts. In addition, our planners contain unique layouts that show the entirety of the 40-day great fasts of Lent and Nativity.
All New Calendar readings were taken from the OCA lectionary; Old Calendar readings were taken from the Moscow Patriarchiate. Whenever possible, we selected the reading specific to the saint or feast commemorated on that day.
We attend a parish of the Orthodox Church in America, Diocese of the South. We have also been part of parishes in Greek, Antiochian, and Russian (ROCOR) jurisdictions.
Eastern Orthodox, Oriental Orthodox, and Byzantine Catholic calendars are very similar, but they are not identical. Pascha is observed in our planners according to the Eastern calculation, rather than on the Western date for Easter, as in the Byzantine tradition. Many of the features in our planners would be useful for Oriental Orthodox and Byzantine Catholics, and some dates for fixed feasts will be the same, but the dates and observances will not align consistently. Eastern Orthodox also reverence many saints that are not canonized in the Western or Oriental traditions, and do not observe some who are. Click here for a Coptic Orthodox planner!